Customer care
Jewellery care
FAQ
What should I do if my jewellery is damaged?
We are sorry to hear that your jewellery is damaged. To help us assist you, please email us at marie@mariestarek.com with your order number and a few photos of your jewellery.
Our team will review your request and get back to you as soon as possible with the most suitable solution.
Do you offer a repair service?
Because we believe jewellery should stay with you for years to come, we consider every repair request carefully.
Depending on the piece, its condition and when it was purchased, different options may be available. Email us at marie@mariestarek.com, including a few photos and your order number: together, we will find the most suitable solution.